Capital Blue Cross VirtualCare 12.21.006

Capital Blue Cross VirtualCare is a telehealth service that allows members to consult with healthcare providers remotely via video or phone, providing access to medical advice and prescriptions without needing to visit a doctor's office.

You can access Capital Blue Cross VirtualCare by visiting the Capital Blue Cross website or using their mobile app. You will need to log in to your member account to use the service.

VirtualCare offers a variety of services including urgent care for common illnesses, behavioral health support, and preventive care consultations.

Costs may vary depending on your specific health plan. Some members may have a $0 copay, while others may have a copay or coinsurance. It's best to check your plan details for specific pricing.

Yes, as long as you are a member of Capital Blue Cross and your plan includes telehealth services, most visits will be covered. Verify with your plan details or customer service for coverage specifics.

Yes, if the healthcare provider determines that it is appropriate, they can prescribe medications during your virtual visit which can be sent to your preferred pharmacy.

You will need a device with internet access, such as a smartphone, tablet, or computer with a camera and microphone for video consultations.

If you encounter technical issues, check your internet connection and device settings first. You can also contact Capital Blue Cross customer support for assistance.

You can schedule an appointment through the Capital Blue Cross member portal or the mobile app. Look for the VirtualCare section and follow the prompts to book your visit.

Yes, Capital Blue Cross VirtualCare complies with HIPAA regulations to ensure that your personal health information is protected during virtual visits.